Nora Jones

My name is Nora Jones and I started this community and this website as a way to show organizations how to get more ROI out of their most powerful investments -- their incidents.

You may have seen me keynote at re:Invent in 2017 on Chaos Engineering and how it can help organizations level up their understandings of their systems. Since then, my view on these topics has grown and I've become increasingly interested in the fields of Human Factors and Systems Safety as they pertain to the software world.

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