Laura Maguire and Nora Jones

Dr. Laura Maguire is a researcher producing human-centered design guidance at She was a researcher with the SNAFU Catchers Consortium from 2017-2020, and her research interests lie in Resilience Engineering, coordination design, and enabling adaptive capacity across distributed work teams. Maguire has a Master's degree in Human Factors and Systems Safety and a PhD in Cognitive Systems Engineering, with minors in Resilience Engineering and Design.

Nora Jones is the co-founder and CEO of and the founder of She is passionate about building community as a way to show organizations how to get more ROI out of their most powerful investments -- their incidents.

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